3. Handling of Personal Information and Data
4. Nature of Information Collected
5. Information Collected by Website
Learnflix / Website collects, uses, and analyses the following information, data and details by automatic and, wherever applicable, manual processes and methods:
a. Registration Purposes: To avail the Services provided by the Website, the User(s) / Student(s) shall have to provide certain information to Learnflix / Website including the User(s) / Student(s)’s Username, Password, Mobile Number, a valid Email address, etc.
b. Promotional and Referral Purposes: The User(s) / Student(s) give an absolute and unconditional right to Learnflix / Website to send, offer and display “Promotional and Other Offers” from time to time to the User(s) / Student(s) accessing and using the Website/App. The User(s) / Student(s) may “opt out” of receiving any promotional communications either by choosing to opt out where such option is made available on our Website or the Services or in an E-Mail you receive from Learnflix / Website, or at any time by sending an E-Mail, or by writing to us at Customer Service.
c. Advertisement Purposes: The User(s) / Student(s) give an absolute and unconditional right to Learnflix / Website to display and offer online advertisements to the User(s) / Student(s) of Learnflix / Website. The User(s) / Student(s) also agree and acknowledge that when they use Learnflix / Website’s Referral Program for referring someone, the Learnflix / Website will send E-Mails to that person on the User(s) / Student(s)’s behalf and the E-Mail headers will carry the User(s) / Student(s)’s E-Mail address as the address from which such emails are sent.
d. Compliance Purposes: The User(s) / Student(s) participating in any of the paid Scholarship or Educational Quiz / Competition / Tournaments organized by Learnflix / Website must provide the information requested including Name, Date of Birth, Telephone number, Postal / Contact address, PAN number etc. (as applicable), and such other personal information as demanded / requested by Learnflix / Website to confirm legal and valid human identity of such User(s) / Student(s).
f. Website Stats and Analysis Purposes: Learnflix / Website may also use software applications and other analytical methods for Website traffic analysis and to gather statistics. The information so gathered shall be used for advertising and for determining the efficacy and popularity of the Website among the public at large.
6. Information Dealing and Sharing
Learnflix / Website shall have the absolute right to hold, manage, process, supply or share the information provided by User(s) / Student(s) as per its Policies, Legal Documents and any Applicable Laws for the time being in force. These Laws may include Laws of India and other Foreign Jurisdictions. Learnflix / Website may share the information or data of User(s) / Student(s) for the following purposes:
a. Legal Compliance: Without prejudice to our Powers and Rights under the Policies, Legal Documents and any Applicable Law(s), Learnflix / Website shall have the Absolute Right to share Personal Information and Data including, but not limited to, Passwords, Financial Information such as Bank Account or Credit Card or Debit Card or other Payment Instrument details, Address, E-Mails, Telephone Numbers including Mobile Number, etc with any Law Enforcement Agency of India or worldwide or with any Person or Organisation as per the requirements of any Applicable Indian or Foreign Law(s). The Website may also share personally identifiable information if sharing of such information is necessary to comply with Legal Processes or Governmental Requests, or to enforce the Legal Documents of this Website, or for Prevention Of Fraud, or for issues involving Information Security, or to protect User(s) / Student(s)’ rights or the rights of the Website or the rights of the General Public.
c. Winning Credentials: Learnflix / Website may use / display such information including but not limited to the User(s) / Student(s)’s Name, E-Mail ID and the City / State Name from where the User(s) / Student(s) is participating while announcing the results of any paid Scholarship or Educational Quiz / Competition / Tournaments organized by or run on Learnflix / Website. Such contests shall further be governed by the Legal Documents which shall be available on the Website as and when such a contest is run on the Website.
d. Marketing, Analysis, Research and SEO: Learnflix / Website conducts periodic analysis and survey of the traffic to the Website for Market Research, Advertising and Search Engine Optimisation (SEO) purposes. The Website reserves the right to share User(s) / Student(s) registration information with Website’s appointed market research and advertising companies or SEO firms from time to time for the said purposes. The Website may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its Services.
g. Security And Compliance Exercises: Learnflix / Website and/or its authorised agent(s) shall have absolute and unfettered Right to conduct a security review or due diligence exercise at any time to validate User(s) / Student(s)’ identity, age, the registration data provided by them and to verify their use of the Services and financial transactions for potential breach of Learnflix’s / Website’s Legal Documents or any Applicable Law, whether Indian or Foreign, for the time being in force. By using the Website, User(s) / Student(s) absolutely authorize Learnflix / Website, its staff, agents and suppliers to use User(s) / Student(s)’ Personal Information and to disclose such Personal Information to third parties for the purposes of validating the information User(s) / Student(s) provided to the Website.
7. Written Consent in Favor of Website
8. Security Features
In order to ensure lawful and authorised usage of its services, intellectual property rights (IPRs) and proprietary contents at all times by the User(s) / Student(s), Learnflix / Website will use Software and other Technological Methods (hereinafter referred to as “Security Features”) so that any unauthorised usage of website or piracy or Copyright / Trademark infringement of its proprietary contents can be kept at bay. Our Security Features are designed to detect use of automated programs (Bots). Use of any “Bots” or any Software Programs not pre-approved by Learnflix / Website violates Learnflix / Website’s Terms and Conditions and other Legal Documents. Learnflix / Website absolutely prohibit any such activity and to ensure that no such activity occurs at the Website or in relation to its digital and non-digital contents, Learnflix / Website may take such actions as it deems reasonable in its sole discretion.
9. External Websites
10. Opt Out Policy
12. Corrections by Users
13. Information Retention Period
Learnflix / Website will not retain the information provided by the User(s) / Student(s) for any period longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other Law for the time being in force.
14. Grievance Redressal Mechanism
Learnflix / Website has a designated Grievance Officer, and he/she can be contacted at customer.care@Learnflix.in
through E-mail. The Grievance Officer would redress the grievances of the User(s) / Student(s) expeditiously and within one month from the date of receipt of grievance.
Learnflix / Website holds an exclusive, absolute, valid, and lawful Copyright over the Terms and Conditions, Delivery and Shipping Policy, Refund and Cancellation Policy, Disclaimer, End User Licence Agreement (EULA) and other Legal Documents available on Learnflix / Website. Any Unauthorised Copying and Using of these Legal Documents or any part thereof is strictly prohibited as per the provisions of Indian Copyright Act, 1957 and other Intellectual Property Rights related and other Laws of India and other Jurisdictions. Learnflix / Website reserves the right to prosecute any offender in this regard.